Natural language processing is the method through which computers process human language input and convert into understandable representations to derive meaning from them Key capabilities: Named Entity Extraction, Classification, Sentence segmentation, part-of-speech tagging and parsing
Natural Language Understanding (NLU) Platforms are a subset of NLP that focus on reading comprehension and semantic analysis
Voice or speech recognition is the ability of a machine or program to receive and interpret dictation, or to understand and carry outspoken commands
AI based Document Data Extraction Platforms automatically extract text and data from scanned documents. These go beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables, and unlike legacy OCRs these require no manual customization or configuration
Audio analytics is about analyzing and understanding audio signals captured by digital devices, with numerous applications in enterprise, healthcare, productivity, and smart cities. Applications include customer satisfaction analysis from customer support calls, media content analysis and retrieval, medical diagnostic aids and patient monitoring, assistive technologies for people with hearing impairments, and audio analysis for public safety